"Room booked wasn't room offered. Staff didn't apologise when they were made aware of situation. Got room changed. Free drink on arrival was a joke. Receptionist who had checked us in 10 minutes earlier and helped change our room to correct room refused to recognise me when I asked about free drink on arrival. When she finally accepted who I was she then stipulated that the offer was only for accor hotel members. I showed I was a classic accor member then she said only open to silver members....
"The Serra was truly wonderful. It surpassed much more expensive hotels we have stayed at even taking account of status upgrades.
The room was spacious and beautiful- one small criticism is the low hanging light over the table which I hit with my head - twice. But a lovely bath and separate huge shower along with high quality towels and robes.
Lovely bar, sitting area and restaurant.
I sound like an advert - but it was really that good."
"Le personnel est très sympathique, accueillant, souriant, la chambre quoiqu'un un peu dans son jus était propre, spacieuse. La climatisation efficace ! La baignoire balnéo en parfait état de fonctionnement.
Le petit déjeuner copieux, avec des produits du terroir.
Les restaurants : le 9, le roof top à essayer ! Et que dire de la Grande Table, un vrai délice pour les papilles. Merci au chef et à son équipe pour ce délicieux repas !"
"Beautiful location. Close to the city but still very quiet with beautiful views of the countryside. Food at the restaurant is not cheap but worth it. The room was disappointing though. Good size but very bare. Not enough space for clothes, no coffee or tea and noisy old air con. Nothing that felt superior. Breakfast is a mixed bag. Good quality ingredients but limited choice of bread (one!) and tinned salad fruit. This is also the only one place I have been where you have to prepare your own...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
