"The hotel staff at the front desk were helpful, but they should improve on their customer support skills. Just because we speak Spanish, that does not mean we should be treated any differently than those who don’t.
The rooms were not as expected since one was significantly smaller.
The elevator in building 17 was broken for most our stay.
On building 13, room cleaning did not happen during the expected time and we had to get out of our rooms late in the afternoon."
"The hotel staff at the front desk were helpful, but they should improve on their customer support skills. Just because we speak Spanish, that does not mean we should be treated any differently than those who don’t.
The rooms were not as expected since one was significantly smaller.
The elevator in building 17 was broken for most our stay.
On building 13, room cleaning did not happen during the expected time and we had to get out of our rooms late in the afternoon."
Teddy