"Mein Aufenthalt im Sunset Bay war insgesamt in Ordnung, jedoch nichts Besonderes.
Positiv hervorheben möchte ich die Kommunikation über WhatsApp, die stets unkompliziert und schnell verlief. Auch das Servicepersonal war überwiegend freundlich und hilfsbereit.
Leider gab es einige Punkte, die meinen Aufenthalt deutlich beeinträchtigt haben. Der Poolbereich hat mir persönlich nicht besonders gefallen, da er oft sehr voll war und wenig Erholungswert bot. Zudem ist die Anlage sehr hügelig, sodass...
"Mein Aufenthalt im Sunset Bay war insgesamt in Ordnung, jedoch nichts Besonderes.
Positiv hervorheben möchte ich die Kommunikation über WhatsApp, die stets unkompliziert und schnell verlief. Auch das Servicepersonal war überwiegend freundlich und hilfsbereit.
Leider gab es einige Punkte, die meinen Aufenthalt deutlich beeinträchtigt haben. Der Poolbereich hat mir persönlich nicht besonders gefallen, da er oft sehr voll war und wenig Erholungswert bot. Zudem ist die Anlage sehr hügelig, sodass...
"Pleasantly surprised - we booked this as a last minute deal - we got a good deal - didn’t expect much with looking at the reviews.
The property was clean, could be better maintained.
You can only use the Al fresco bar for all inclusive food and drink which is annoying.
However, The food was great - no complaints.
Drinks were local brands but again no complaints.
The skybar was stunning and cocktails were ok.
The resort is in a fantastic location.
Within the resort around the pools were...
"Pleasantly surprised - we booked this as a last minute deal - we got a good deal - didn’t expect much with looking at the reviews.
The property was clean, could be better maintained.
You can only use the Al fresco bar for all inclusive food and drink which is annoying.
However, The food was great - no complaints.
Drinks were local brands but again no complaints.
The skybar was stunning and cocktails were ok.
The resort is in a fantastic location.
Within the resort around the pools were...
"These apartments are in an excellent location, with beautiful views of the marina and within walking distance of plenty of bars, restaurants, and the beachfront.
Although the reception isn't staffed and check-in is completed virtually, the parking staff and the maintenance man, Sigmundo, were on hand to help us with a minor issue accessing one of our rooms. There were 18 of us travelling together, and they also kindly looked after our luggage as we arrived a little early.
Access to both the...
"These apartments are in an excellent location, with beautiful views of the marina and within walking distance of plenty of bars, restaurants, and the beachfront.
Although the reception isn't staffed and check-in is completed virtually, the parking staff and the maintenance man, Sigmundo, were on hand to help us with a minor issue accessing one of our rooms. There were 18 of us travelling together, and they also kindly looked after our luggage as we arrived a little early.
Access to both the...
"clim présente juste dans la chambre parentale au RDC. Les enfants ont eu très chaud dans leur pièce (le séjour au 1er etage). L'accueil a été excellent et les gens parlaient très bien français, on nous a prêté des serviettes pour la piscine, parfait.
Le petit-déjeuner est trop répétitif et nous avions juste le trou le choix entre petit déjeuner anglais ou continental (ras le bol après 4 jours car toujours la même chose).
Mais dans l'ensemble c'est un bon rapport qualité-prix."
"clim présente juste dans la chambre parentale au RDC. Les enfants ont eu très chaud dans leur pièce (le séjour au 1er etage). L'accueil a été excellent et les gens parlaient très bien français, on nous a prêté des serviettes pour la piscine, parfait.
Le petit-déjeuner est trop répétitif et nous avions juste le trou le choix entre petit déjeuner anglais ou continental (ras le bol après 4 jours car toujours la même chose).
Mais dans l'ensemble c'est un bon rapport qualité-prix."
"Property could have been in a better location, the property we were staying at was at another resort across the road. It took them a while to locate our room. My mum has physical disabilities and we did request easy access room, even though they gave us a room with little stairs it was still a challenge for my mum and also the floors were slippery. Apartment was ok, could have been better but the balcony was with a great view."
"Property could have been in a better location, the property we were staying at was at another resort across the road. It took them a while to locate our room. My mum has physical disabilities and we did request easy access room, even though they gave us a room with little stairs it was still a challenge for my mum and also the floors were slippery. Apartment was ok, could have been better but the balcony was with a great view."
"Reception had shocking customer service skills did not want to help whatsoever on arrival at 10pm was told we had no booking had to go and stay with family although I had my confirmation of booking and receipt of payment taken out of my account got a taxi back to the hotel next day to try to sort out my booking to be told again we have no booking I had book this hotel for 7 nights the staff did nothing we ended up staying on a family member’s sofa as their were no there hotels available...
"Reception had shocking customer service skills did not want to help whatsoever on arrival at 10pm was told we had no booking had to go and stay with family although I had my confirmation of booking and receipt of payment taken out of my account got a taxi back to the hotel next day to try to sort out my booking to be told again we have no booking I had book this hotel for 7 nights the staff did nothing we ended up staying on a family member’s sofa as their were no there hotels available...
"Very nice clean apartment. Pleasant pools. Helpful staff.
Improvement recommendations: Invite them to be more mindful of people sleeping in the morning when they push their cleaning trolleys or trolley of clean clothes as would wake us up before 8am which is not nice when on holiday."
"Very nice clean apartment. Pleasant pools. Helpful staff.
Improvement recommendations: Invite them to be more mindful of people sleeping in the morning when they push their cleaning trolleys or trolley of clean clothes as would wake us up before 8am which is not nice when on holiday."
"Stayed at Hotel Alta Montaña and it delivered exactly what you want from a mountain base.
Clean, quiet, and well run. The staff are genuinely welcoming, not just polite, which makes a difference when you’re staying a few days. The views are outstanding, especially sitting above the cloud layer at around 1,400 meters.
From a cycling standpoint, the location is hard to beat. You’re essentially on the climb the moment you roll out. You can head straight toward Teide or descend as far as you like...
"Stayed at Hotel Alta Montaña and it delivered exactly what you want from a mountain base.
Clean, quiet, and well run. The staff are genuinely welcoming, not just polite, which makes a difference when you’re staying a few days. The views are outstanding, especially sitting above the cloud layer at around 1,400 meters.
From a cycling standpoint, the location is hard to beat. You’re essentially on the climb the moment you roll out. You can head straight toward Teide or descend as far as you like...