"I called multiple times on having no housekeeping and attempted to address with their team. I was told to "remove my dog" by one manager day 2. He was crated when not in room per their policies. No cleaning/towels again day 3. I did remove dog for 5 hours day 4 to have room cleaned as it was "full cleaning day" No service at all. Escalated issue. Property management didn't support or respond. Day 5 escalated again at desk after no cleaning. Apologies from an assistant manager with no solution....
"I called multiple times on having no housekeeping and attempted to address with their team. I was told to "remove my dog" by one manager day 2. He was crated when not in room per their policies. No cleaning/towels again day 3. I did remove dog for 5 hours day 4 to have room cleaned as it was "full cleaning day" No service at all. Escalated issue. Property management didn't support or respond. Day 5 escalated again at desk after no cleaning. Apologies from an assistant manager with no solution....
Michelle