"My experience at this property was extremely disappointing from the moment I arrived. The staff member at the reception desk did not acknowledge my presence or greet me. I had to ask, "I'm here to check in. Is this where I need to go?" before anyone assisted me.
Unfortunately, the check-in process only got worse. The receptionist who checked me in was rude, abrupt, and unwelcoming. When I asked if someone could assist me with my luggage, I was simply told they did not provide that service....
"My experience at this property was extremely disappointing from the moment I arrived. The staff member at the reception desk did not acknowledge my presence or greet me. I had to ask, "I'm here to check in. Is this where I need to go?" before anyone assisted me.
Unfortunately, the check-in process only got worse. The receptionist who checked me in was rude, abrupt, and unwelcoming. When I asked if someone could assist me with my luggage, I was simply told they did not provide that service....
Trud-Ann