Find 3 Star Hotels in Laurencekirk from SAR 189

"The room was clean and so cozy. As a solo traveller this is everything you need without breaking the bank."

"Hotel suite was very dated and in need of refurbishment, but for the money couldn't really complain "

"Location was ideal for train and bus access. The hotel is old and the rooms are old and in need of updating but our room was clean. The common areas (reception and restaurant) were updated at some point. They do provide a nice breakfast and food was fresh and hot. Staff were very pleasant and helpful "

"Friendly staff and room was clean. Great for wee night away. "

"Unfortunately, my experience was far from what was advertised. The condition of the hotel did not match the images presented online, which I found to be misleading. Upon entering my room, I was very concerned to find that the bedding had visible burn marks, consistent with cigarette damage. No headboard for the single beds. In addition, there were both dead and live moths present on and around the bed, which is completely unacceptable from a hygiene standpoint. The overall cleanliness of the room was also poor. Thread bare carpet, marks & stain in the bath. There was a noticeable build-up of dust on the skirting boards and along the tops of the windows. Furthermore, the room had a very strong smell of bleach, which made the environment uncomfortable and raised concerns about how the room had been maintained. I did raise this with reception, and brought him proof of its condition. Advised I would like a refund he said I would need to take it up with my booking agents and he would authorise this. This experience fell significantly below the standard I would expect and has caused considerable dissatisfaction. I would appreciate it if you could investigate this matter "