"I booked a two-night stay at Wingate by Wyndham because I specifically reserved a room with two double beds, patio access, and pool access. I arrived just before midnight after a long drive only to be given a completely different room: an exterior-entry room with one king bed. When I returned to the front desk, I was told there was nothing they could do because my reserved room type wasn’t available. Traveling late at night with my family, I had no choice but to accept it.
The next morning, I...
"I booked a two-night stay at Wingate by Wyndham because I specifically reserved a room with two double beds, patio access, and pool access. I arrived just before midnight after a long drive only to be given a completely different room: an exterior-entry room with one king bed. When I returned to the front desk, I was told there was nothing they could do because my reserved room type wasn’t available. Traveling late at night with my family, I had no choice but to accept it.
The next morning, I...
Deanna