"Upon arrival of my room I noticed that it was not as advertised. The room was very small. You had to climb through a window to access the terrace. The bed was hard and noisy and the safe in the room did not work. The shower had mold and hair all over it. There was also no privacy as you could stay from the terrace and look directly in the room and on the bed. I stayed the night as it was late but checked out the next day as they were unable to give me a room that had better conditions. Oh and...
"Initially booked 5 nights , stayed one night left the next day.
The shower didn't have a door, when you shower the place gets wet.
Bathroom door needs repair.
The room we book were supposed to have view of the city /mount with mini bar. One we got had no mini bar in room thats false ad.
No view of mount or city false ad.
Ask to change it, the receptionist with an attitude said it was one of the best rooms. The gentleman who did the translation said if 1 with a view became available the next...
"I had a very pleasant stay at BH Usaquén. The hotel was very clean, the service was friendly and attentive, and the location was perfect. It is an excellent choice for anyone visiting the Usaquén area."
"I'm going to start with the best part: the staff was amazing, so helpful and ready to make your stay better.
Now, what you see online vs. reality is way off; our check-in took over 90 minutes, the room stayed cold every night, and the towels were old and just beat up. There was only one single plug by the fridge, no night lighting or outlets by the nightstands, and the refrigerator was useless since it only functions when the key access card is inserted to activate power. The TV didn't have a...
"Katherine, John y Stephany me
Ayudaron en solucionar diferentes situaciones y necesidades que tuve durante los 8 días de mi estancia. Excelente equipo de trabajo con fabulosa actitud de servicio!!! Muchas gracias por su gran apoyo."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
