Find 3 Star Hotels in Joppa, MD from SAR 312

"Clean room nice staff"

"Fairly smooth registration. Hotel is large but is very dated. The phone in my room did not work. I informed staff and they told me it would be fixed. That never happened. I also mentioned the bathroom door was broken and would not lock. I was told maintenance would repair. Again, no results. The following morning, hotel lost hot water due to issues with their hot water heater. I couldn't call them to ask of the issue, as my phone was broken therefore, had to physically travel down to the lobby to inquire of the issue. Several other patrons complained however, staff could not provide a timetable for when repairs would be made. Several staff members tried to empathize however, others could not be bothered. Instead of reimbursement, I was offered "quick bucks" for a future stay, but I do not plan to stay there ever again. I am disappointed with Expedia and plan to broadcast this further. "

"I only stayed here for overnight, but the room was beautiful. Comfortable bathroom was clean. Kitchen area was clean. Check-in was easy. Staff was wonderful accommodated you with everything. I left my water bottle in the room and they let me go back up and get it of course with security I would recommend this hotel right across the street to 7-Eleven and another breakfast place."