"they were severely overbooked and understaffed. We had to wait for 1 hour in the check-in line. In the room, whatever we asked for took several hours. Crib for our baby took 2 hours to arrive. Blankets and pillows took 5 hours to arrive after multiple messages, reminders and calls. Overall they should book according to their staff and limit. "
"they were severely overbooked and understaffed. We had to wait for 1 hour in the check-in line. In the room, whatever we asked for took several hours. Crib for our baby took 2 hours to arrive. Blankets and pillows took 5 hours to arrive after multiple messages, reminders and calls. Overall they should book according to their staff and limit. "
ifrah