"False advertising. This hotel gave us the dingiest room compared to other rooms in the hotel. When I asked them about it, they said that some rooms are old but it was never mentioned in the website. I had asked for a transfer and was told that i should have done during the check in process. How would I know? I happened to see the other rooms hence I questioned it. We were even asked to clean our room after checking out. First time I have ever heard this from a receptionist. Poor service!!!"
"False advertising. This hotel gave us the dingiest room compared to other rooms in the hotel. When I asked them about it, they said that some rooms are old but it was never mentioned in the website. I had asked for a transfer and was told that i should have done during the check in process. How would I know? I happened to see the other rooms hence I questioned it. We were even asked to clean our room after checking out. First time I have ever heard this from a receptionist. Poor service!!!"
Maria