Find 3 Star Hotels in Hagerstown, MD from SAR 267

"Very bad treatment from staff. Husband "asked" to leave. Per hotels.com, GM said it was a "misunderstanding" but still refused to reimburse room charge. He'd only been there an hour and a half and was berated and mistreated from the moment he arrived; unsure if it was because he was a millitary vet or what. Late evening check in gone bad. Toilet leaked in the room he was given as well. Forced to drive the remaining 10 hours of a 16 hour drive home in the middle of the night. Will NEVER go there again."

"The kitchen was stocked with silverware, cups, bowls, plates. The living room was cozy as well as the bedroom. Clean! Awesome private cabin. Would absolutely stay here again. "

"House staff didn't come in to refresh towels and make up beds. Didn't know that they didn't do this daily. Front desk was friendly on check in. Kitchen staff was just going thru the motions. overall condition of floors and carpets look as if they need a good cleaning. carpets in lobby, hallways and the couch in lobby were very dirty. much dirtier than 6 months ago when we stayed."

"The room was clean and the staff friendly and helpful. The hotel was in good condition. The breakfast area was clean and well stocked. The room was spacious and had all amenities needed. "

"Clean room, staff friendly "

"Clean, comfortable and quiet!"

"very affordable, very nice staff, clean hotel, clean rooms.. have been staying there a bunch! "