Find 3 Star Hotels in Grand Blanc, MI from SAR 259

"Some of the younger bar staff lacked service and hospitality. No greeting, didn't take drink orders or hand out a food menu. I was impressed with the aesthetic of the property. This property is a diamond in downtown Flint."

"We showed up to the property to find out they had no reservation even though we made it over a month prior. So we had to stand around and wait for an hour so they could try to fix their mistake. Then the following night I went to go get food for me and my wife and showed back up to our room key not working. They tried to fix it and then tried to tell us they would fix it in the morning. That was at 9:30pm. We told the staff we needed our belongings because my wife is over 7 months pregnant and needed medication that was locked in there so they called maintenance and he said the same thing to wait until morning I said that is unacceptable so he decided he would drill the lock to our room. The manager then told him to wait until she got there and did not show up until midnight and acted like she was saving the day 3 hours after we were locked out of our room. Never will we stay there again. If you do decide to stay there bring all of your belongings everytime you leave the room even if it’s just to go across the street because if you get locked out they’ll try to get into it tomorrow not at the time of the problem."

"Bed bugs, smoke, window would not close, no screen, no decor on walls, bathtub stained, toilet dirty, mattress stained"

"It was clean, quiet we love being able to go and sit on the deck by the water. This was our second time staying here."

"The staff was kind and friendly. The breakfast was typical hotel breakfast but it was fresh and the area was kept clean. We had my sister’s memorial dinner and service in a meeting room and Kendra and Trevon were absolutely amazing."

"Dog barking in morning "