"When I arrived, my reservation had already been fully paid in advance. However, at check-in, I was asked to pay for the room again, which resulted in being charged twice for the same reservation. Unfortunately, the staff member who assisted me at check-in was not particularly helpful when I tried to clarify the situation.
Fortunately, at check-out, another staff member was very kind and professional. They reviewed the charges, immediately understood that the room had been paid twice, and...
"The description of the location for this hotel needs to be more specific. Unfortunately we didn’t do our geography homework thoroughly enough😤. This hotel is primarily for business users NOT tourists. It is on a business park on the outskirts of the city with NO public transport less than a 20 minute walk away. Taxi fares added expenses. No restaurant facility for evening meals."
"Prachtige ruime 2 kamer suite met kitchenette.
Super schoon.
Een hele vriendelijke dame achter de incheck balie.
Goed ontbijt.
Tot een volgende keer 👌
Gr uit Katwijk"
"I arrived to hotel and there was nobody at reception. I waited 2 hours outside and I missed a group activity I had paid for. A person came to help after 2 hours."
"While there was a great view of the tower and cathedral, the hotel and rooms were not very clean.
There was a layer of dust over everything in my room, and the walls were disgusting with spills and stains.
The doors on the rooms have a gap between the floor and the door, making the room fairly unsafe."
"Wow, I couldn’t wished for a better stay. The couple running the place are extremely helpful, kind and friendly. Clean rooms, beautifully decorated social areas. Central location and free parking outside the hotel after 7pm -9am."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
