"Our first day we came back in the evening and our room was not cleaned including no clean towels. The owner was on the premises the next morning. We requested an adjustment to our bill for the lack of service. He refused and said we should have called it to his attention during working hours the prior day so they could come in and clean. We told him we were out all day. He was neither apologetic nor responsive to our request for a credit."
"Our first day we came back in the evening and our room was not cleaned including no clean towels. The owner was on the premises the next morning. We requested an adjustment to our bill for the lack of service. He refused and said we should have called it to his attention during working hours the prior day so they could come in and clean. We told him we were out all day. He was neither apologetic nor responsive to our request for a credit."
Joan