Find 3 Star Hotels in Chacachacare from SAR 203

"We stayed at this hotel for two (2) nights had a battery of issues from very poor customer service from restaurant staff member, "Melissa" who was very rude and impolite. On our second night we had change rooms due to another booking. We were offered a room with a smelly odor and another with an electricial issue. The reception clerk made her best efforts to find us a functional room. Eventually a third room was located but it too, had a leak in the bathroom under the face sink with an odor. The internet was non-functional for both days. Staff like "Moriah" and others at the reception area including "Alissa" at the restaurant were friendly, helpful and hospitable, inspite of the terrible service offered by "Melissa" at the restaurant on Friday 27 February 26. This hotel and it's surroundings is in need of a general upgrade. Dissatisfied customer. "

"Rooms need to be soundproofed, television inoperable, mouldy leaky shower, rank shower curtain, dirty water in the sink and toilet, lecherous alcoholic, ineffective staff, no appropriate storage space for clothes or toiletries."

"Terrible. Worst experience ever "

"The staff was very friendly and helpful. "