Find 3 Star Hotels in Castel San Lorenzo from SAR 241

"Check in was ok, there was a language barrier. We were told the pool was open till 6:30 and it wasn’t. As we got in we were kicked out. There is a charge for the indoor pool, which we were told was 10 but see signs saying 5. The hotel is having building works. People were working as we went to our room. The whole place smells of sewage. We tried to get a drink at the bar but they didn’t have basic things like lemonade. I went to walk the dog and we were attacked by stray dogs that roam both the property and outside and the car park. They are there day and night barking and chasing. Dogs also going around the car park urinating on all the cars. Went back to the room and found it was mouldy, furniture was rubbish, tv not viewable, curtains broken, fire alarm was covered and AC didn’t really work. Tried to talk to reception was told it had to wait until morning as he didn’t speak English, he was more of a night watch man. There are no security doors and the fire doors are propped open and the fire alarm looked like it was still being installed. The room balcony had no furniture to sit on. I got up in the morning to walk the dog and was attacked again by stray dogs. We decided to check out as the hotel didn’t seem to understand the issues. I thought I agreed with reception I would pay for the night we stayed and be refunded the rest and the manager would contact me. This did not happen, her English was ok on check in but nothing when there was an issue. Still no contact or refund"

"Hotel Venere is right on the main street in town. The Pizza/Sub place across the street was a great choice. We had a double room w/sleep sofa. (Very comfortable) for 5 adults. This was one of the only rentals that would take a couple of days instead of Saturday to Saturday. The young man behind the desk was very helpful and spoke English. We will definitely stay there again. "

"We arrived early at the hotel and we're allowed to park at the hotel while we walked to the ancient Greek Temples which were an easy walk from the hotel. The hotel had beautiful grounds and a nice swimming pool. The room was nice and clean, but simple. We atedinner and it was delicious, as was the morning breakfast. All in all a great stay and we would do it again. If you are going to see the Temples, it is worth a stay. "

"Helpful staff great breakfast "