"Grand Hotel needing a Grand Redecorate!
The condition of the hotel was extremely poor, which is a shame when you think it would have been top end when the hotel first opened. Very obvious that any work that had been carried out was done on the cheap and to an extremely poor standard.
The light inside the room did not work, only the bathroom light. It was pitch black and luckily I did not trip over anything when going to bed. Got told there was nothing they could do until the maintenance man came...
"This is an stunning old building, but not the best maintained. Room had a stale smell, especially in the bathroom. Cleanliness not great, some surfaces and corners were dusty, water marks on the coffee machine.
Room sold as beach view, but wasn't the best. It overlooked part of the hotel which was frequented by seagulls and covered in bird poo. Looking over that you could see the sea between some trees.
We booked half board. In general the food was pretty good for the price, but a couple of...
"We stayed in a "POD" located in the ground. The pod was well appointed with good decor. The kitchen area contained a fridge, dishwasher, oven and hob, complete with crockery, cooking utensils and cutlery all you need for a comfortable stay. The shower room was excellent, and the bed was very comfortable too.
The restaurant provided a good menu at reasonable prices."
"Friendly, helpful & pleasant staff. Room was small but well equipped but fine for a one night stay. Seems overpriced considering what else is available in the area. "
"The view from the hotel was amazing. We had a sea view too . Location is great for North and South Bay. There is a lift so suitable for people with mobility problems. The staff were friendly and really helpful."
"We stayed in room 207 which has a fabulous view of the sea and beaches.
The decking outside needs attention and the carpet is stained but apart from that the room is good.
Old guy working the bar is really cool. He insisted we didn't pay for our drinks all night."
"You get what you pay for i guess. We enjoyed our stay, staff are friendly. Not as clean as i would like but for the price what do you expect. Breakfast was not the best but was fed. Loads of cereals to choose from for the kids. Coffee was beaut. Toast and jams. Lovely doggies :-) "
"Nice place to stay, very friendly owner, excellent breakfast. Lovely location and view from the conservatory. The only problem was the room shower, tricky to control and weak flow. We informed the owner and he is going to look into getting it fixed."
"This was such a lovely place to stay. We had a room in the annex. We could hear other people come and go and talking in another room, but quiet other than that. The pub was very nice."
"Staff, meals location and facilities excellent. Very welcoming.
Be aware that the secure free parking is what it says, but for some (like us with limited mobility) it is a bit of a challenging walk back to the main building.
Otherwise a very satisfying stay."
"A nice hotel with a good sized room, very nice staff & good parking. The hotel is perhaps in need of some modernisation in terms of bathroom facilities, room temperature control & outside areas but has a nice location and aspect."
"Sadly, this was a bad experience. I booked via Expedia where the hotel was advertising a Michelin trained chef and a restaurant. I travelled solo 145 miles for a two night break purely because of this. Upon arrival, I was disappointed to learn the restaurant closed last year. I expressed this disappointment in very civil tones, explaining this was the only reason for my visit. I asked the owner Stacie if I could therefore cancel my second night and obtain a partial refund for it. Stacie agreed...
"Very friendly staff, clean and tidy. Good atmosphere. Would definitely recommend this hotel. Probably the best one we have stayed in in Scarborough and we have stayed in quite a few! Unfortunately unable to access the restaurant for dinner as fully booked, but breakfast was delicious and well presented. Will definitely return."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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