"This hotel has potential and very beautiful environment. The staff need training in customer service and hotel management.
We had booked and paid for a superior room but when we arrived they told us that there was no warm water in the room and the other room the aircondition was not working.
We were told that our room was upgraded but when we checked out the room was a standard room.
A lot happened during our check in so we ended up having cold showers for two days.
Breakfast was boring. Why...
"We booked two rooms. We had a total of five people. Each room indicates that it sleeps four people—ample space. I talked with the manager since the system wasn’t allowing me to specify the number of people. I asked if it would be a problem that we had five people. He said no. When we arrived, he indicated that we needed to pay an extra $"
"This hotel seems to be run by scammers. It does not actually exist in Iganga...it is actually in the Masese area of Jinja. It is about 6 miles from Jinja and 20 miles from Iganga so I think its wrong for them to claim that the hotel is in Iganga. We had a very stressful time trying to find this hotel after arriving in Iganga. Luckily we were able to find another hotel in Iganga. Hotels.com were useless in trying to get us our refund after we had pre-paid for this hotel. They never gave me any...
"Despite confirmed reservations for two rooms confirmed by Expedia hotel claimed that they have no rooms.
This was a disaster.
I believe Expedia has to take action against this hotel.
It is not serious and not good for Expedia."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
