"I was given upstairs floor but i said i hate lifts then lady staff offered me the downstairs room which didn't lik it was room2. iI had a bed smell coming from the bathroom very bad odours smell. and also on the outside window seal lots of smoked cigarettes I tried to open the window was disgusting they need to do something. I liked the hospitality the staff were very pleasant I was going to the dining anytime no restrictions. Staff are very polite and respect"
"I was given upstairs floor but i said i hate lifts then lady staff offered me the downstairs room which didn't lik it was room2. iI had a bed smell coming from the bathroom very bad odours smell. and also on the outside window seal lots of smoked cigarettes I tried to open the window was disgusting they need to do something. I liked the hospitality the staff were very pleasant I was going to the dining anytime no restrictions. Staff are very polite and respect"
Winnie