Find 3 Star Hotels in Big Lake, AK from SAR 398

"The room was clean. The property was centrally located, and the staff was cheerful. We had a great stay. "

"Facility was advertised as newly renovated hotel. Not only was the hotel not renovated the furnishings in our room were old, worn out and beat up. The only thing relatively new was the television. Mattresses and box springs were falling apart. Towel rack and bath faucet were beat up and obviously not renovated. Carpeting and paint were old and showing their age. Heater was unplugged upon our arrival and the temperature of the room was 58 degrees. To be fair the maintenance person came to the room immediately to address the heat issue. Possibly other floors of the hotel were renovated and this floor (bottom floor) is where this facility puts customers that reserve their respective room off of Expedia. Upon check out the front staff person was more engaged with a personal conversation with an individual than assisting me with my checkout. Needless to say we won't be back to this facility."

"Didn’t like being in a handicap room taking a shower sprays all over the whole bathroom TV impossible to watch from the couch have to sit on the bed Door very heavy can’t imagine somebody in a wheelchair being able to open it"