"What looked like a great start because we were allowed an early check in, turned upside down when the room assigned had out of order air condition and fridge. Instead of being transfered to another room, a technician was sent to reset both equipments but after one hour they were still not working. We called several times without nobody picking up at front desk. We came down to be assigned a new room but front desk didn't offered any concerned apology or compensation, must likely the lady looked...
"What looked like a great start because we were allowed an early check in, turned upside down when the room assigned had out of order air condition and fridge. Instead of being transfered to another room, a technician was sent to reset both equipments but after one hour they were still not working. We called several times without nobody picking up at front desk. We came down to be assigned a new room but front desk didn't offered any concerned apology or compensation, must likely the lady looked...
olga