Find 3 Star Hotels in Apecchio from SAR65

"The bathroom was exfremely small. It was difficult to get to the shower. This was located at the end of a very narrow bathroom. Just next to the shower, there a sink on the right side. I had 30/40cm to get into the shower, not nice. Also, the wc very close to the radiator/heating. My left knee was touching it. Considering it was hot, i could not sit comfortably at the wc. Last, the receptionist did not let me pay the local tax by debit card/bancomat. I had to pay in cash and the chat with the receptionist was not pleasant."

"The property was great. The staff was so accommodating and was always there to please. Hotel was kept very clean. "

"Beautiful structure, lovely personnel."

"The Raffaello is well located in the center of Urbino. It is a serious climb to reach it, but that is true of everything in Urbino. Our reception was rushed and callous. Keys were given, things mumbled, and we were sent our way. The lobby area was unkept, with pictures leaning against the wall and boxes stacked. The rooms were simple and clean but not in good repair. My air/heat system was without a remote and therefore could not be used. When I went to report this, there was no one at the front desk. In fact there was seldom anyone at the front desk. I found a phone number and called it. A man came and gave me an electric heater in case it got cold. It did. My bathroom sink had a slow leak which resulted in a wet floor. During the night a loud sound, like a fire alarm, would sound every few hours. No one at the front desk. No sleep. The most serious problem with the Raffaello was that no one cared. No one cared about the place or about us. After one night we were finished. I found a man at the front desk and said we were leaving. I asked to be refunded for the two nights we did not stay. He said, "No refunds! Have a good life!" Part of my life is to write this review. I would not recommend this place to anyone."