"Hotel mit top Anbindung an den öffentlichen Nahverkehr. Leider fehlen in den spartanisch eingerichteten Zimmern Ablagemöglichkeiten für Koffer. Die Freundlichkeit des Personals ist stark personenabhängig. Von super Freundlich bis unterirdisch unfreundlich ist hier alles vorhanden. Das Frühstück ist gut aber man sollte hier nicht zu viel erwarten. Für übernachteten Handwerker ist das Hotel sicher gut und günstig aber als Urlaubshotel für Familie und Paare über mehrere Tage lang fehlt es dann...
"We had an amazing stay, staff were sweet and helpful. Iris was such great help she was kind. I plan to come back soon and again stay in this great hotel close to everything the train station."
"The room and hotel itself were very clean. Nice perks: complimentary seltzer water and washcloths. Negatives: no A/C, incorrect data from staff re: bus schedule (two staff agents gave incorrect bus pickup times)."
"Cher pour ce que c'est. Vue sur le lac mais de travers, parking non sécurisé (attention motos). Petit déjeuner très très très bien mais dans un autre Hôtel à l'autre bout du village. Chambre un peu austère et chaleur infernale au 4ème étage (pas de ventilation)"
"check-in when reception is closed is very difficult as staff did not give code for key safe. We got locked out after 2 days and again staff was difficult to get hold of.
There was only 1 hanger in the wardrobe , the pipe in the shower was leaking. It did get fixed quickly after complaining. All this would not happen if staff was trained properly."
"Hotel centralissimo a due passi dal museo del tessile e dalla cattedrale. Struttura molto curata, la camera pulitissima e arredata in modo moderno e confortevole, la nostra era deliziosa. Personale gentile e premuroso. Facilità di parcheggio e con la convenzione con l’hotel si paga molto meno. L’hotel ci ha dato una carta trasporti gratuita per tutti i mezzi pubblici. Per essere un tre stelle è molto bello e la colazione è in linea con le aspettative."
"Perhaps most important: the room description is inaccurate. It says there is a hob/stove in the room and there is not. Nor is there a fridge. The room was large, which was nice, but only one chair for a two-person room and only one hanger in the closet. No hooks for coats. They use perfumed detergent or dryer sheets so all linens have a strong smell. Since I'm not used to this it made it difficult for me to fall asleep. There is extensive construction going on courtyard side, and as of Jan. 2026...
"Good location (easy to train station and to ZRH from there) and spacious clean room. But - big but - BIG problem with communication here. I’m not a big complainer, but this was bad.
I booked a room for two nights as I often do when my travel plans can change and I’m arriving early in the morning and want a room ready. The hotel messaged me asking what time I expected to arrive and I informed them it was likely to be after 2100 on Saturday or earlier sunday morning. I expected to be told what to...
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