"The staff forgot sending a receipt to me. I requested their hotel group to provide the receipt by email. They initially replied "you should contact the hotel directry" without providing any contact details of the hotel.
I'll never use the hotel in the future."
"Pleasant room with lovely view. Very well situated. Access to the funicular a real treat. Good range of food options and super breakfast. Staff all very friendly but poorly trained and managed. We were variously told that we could/could not have a kettle; could/could not use the new terrace area at all; could/could not have a drink there; could/could not have a meal there. Room service unreliable - we were missing towels, bathmat, toilet roll on different days. Muzak in the public areas was...
"Zeer vriendelijke en behulpzame hotelhouders. Heel prettig hotel met precies de dingen die je nodig hebt, zonder overdreven 'luxe' poespas. Daardoor een uitstekende prijs-kwaliteitsverhouding."
"We were looking for a nice hotel in a small city to use as a home base for 3 nights while touring the area. Hans Sur Lesee was the perfect city and the Mercure was the perfect stay. It was the right choice for us."
"Location is great, right in the city centre, and the hotel itself is fine. Parking can be a bit inconvenient because you need to collect a ticket every time you want to enter.
The biggest issue is the housekeeping. You have to request it in advance, but this is now the second time I requested it and nobody showed up. I even asked twice at reception in person, but the room still wasn’t cleaned and the bed wasn’t made.
The hotel’s AI chatbot is also quite frustrating and mostly gives generic...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
