البحث عن فنادق بتصنيف 2 Star في ويست برانش من SAR 254

"Everything wa great"

"I booked a 1 week stay for work, had a family emergency and had to leave for home on the second day. I called Expedia to let them know and ask about a refund for days not used. They called the front desk while I was on the phone with them, Expedia was ok with modifying my itinerary and so was American Inn and Suites, for a 2 night charge at regular rate for $221. I was ok with that. I had stayed Sunday and Monday, checked out Monday night around 8pm. I drove all night and day, got home Tuesday...

"First, the front desk supervisor was not overly friendly. She spoke to us quickly in a rather harsh tone. Going up the room, we wondered if the elevator would make it. Then, once in our room, we found the shade broken, which prevented any light from entering the room. We asked to be moved to another room, and the front desk supervisor said that wasn't possible given our reservation. Really? When maintenance arrived to look at the blind, his response was, "Yeah, it's toast." There were also...

"Parking was cool my room had dirty sheets/bedding in arrival and when we asked for housekeeping they remade the same one instead of bring us new ones "

"The airport shuttle was not available as the key to the vehicle was lost. The bathroom to our room was not cleaned well as the previous guests soap was still in the shower, and there was hair on the floor. There was a lot of wear and tear on the overall property. "

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"Good breakfast"

"Room was clean, the staff were friendly and the breakfast was good! We were downstairs by the door and it wasn’t too loud "

"Didn’t want to eat it "

"They charged me 200 extra even tho no smoking was even done in the room. "