البحث عن فنادق بتصنيف 2 Star في ستوك كانون من SAR 259

"B"

"Exceptional breakfast"

"Decor in the room was very tired. Lining of curtains was torn. Flush on toilet came away when being used Staff were nice and helpful. Breakfast was good although I asked for extra toast which we did not get"

"I booked the hotel as it says that it had air conditioning. It doesn’t when i asked the staff they were rude and unhelpful. This is a rundown overpriced relic of a hotel. The gentleman on reception was the rudest person i have ever encountered. Avoid"

"The air con was not working and wasn’t advised of this prior, poor service"

"Not so keen on breakfast"

"Staff welcoming and friendly. Room clean and functional. Plenty of parking. Very dog friendly."

"The whole of the place said disaster to us. The staff were very rude. They also didn’t even give a smile. The cleaning of the room was absolutely terrible. The inside of the cupboards where you put your clothes were all drips of coffee the pigeons you couldn’t open the window as they were just sat outside watching when we asked for help nobody seemed to have a clue what was going on. I am totally disappointed in the whole of the hotel itself. The pigeons were eaten off the table in the bistro....

"The Derwent Hotel itself was good and the hotel receptionist helped a lot when we had an issue with the Spa service. We went for my friend's birthday stayed on the Saturday night, had a great time and booked a surprise treatment for the Sunday morning, when she went down for the treatment it was not on their system and the receptionist was abrupt to my friend and asked if she had the right date, I went and showed all the information ( emails, when I phoned and the money that had been taken from...

"Hotel is fine. Breakfast was fine. Room had no working air-conditioning but after making a call we were upgraded to another room where the air-conditioning was working so everything was fine."

"Had"