"There is no elevator and our room was on the third floor. One of the staff brought our luggage upstairs however next day we had a train in the morning for Como. Staff outright said there will be no one in the morning until 9 or 10 am to help bring down luggage. There is no taxi available and she insisted we take the bus to train station which was about 9 km .
It was very frustrating as we are senior citizens.
After a lot of back and forth she agreed to arrange and she did. The taxi driver...
"There is no elevator and our room was on the third floor. One of the staff brought our luggage upstairs however next day we had a train in the morning for Como. Staff outright said there will be no one in the morning until 9 or 10 am to help bring down luggage. There is no taxi available and she insisted we take the bus to train station which was about 9 km .
It was very frustrating as we are senior citizens.
After a lot of back and forth she agreed to arrange and she did. The taxi driver...
Farah