البحث عن فنادق بتصنيف 2 Star في بوينت لوكاوت من SAR 351

"We had an excellent stay, and I especially want to recognize Carina at the front desk for her outstanding customer service. After breakfast, my husband accidentally left his phone behind. Carina found it and made sure it was safely returned to us. She was incredibly accommodating, professional, and genuinely kind throughout the entire experience. Her honesty and willingness to help made a stressful situation turn out wonderfully. Employees like Carina truly make a difference, and she made our...

"The hotel was dirty, there was hair (not mine) in the bed, spiders in the bathtub, the carpet was sticky, and there was litter in the hallways. We tried picking up some litter but then were stuck with it as there were no trash cans available. There was a table and a desk but not one chair to use at either. You had to take out your own trash and exchange your own towels (at the low, low price of $1.75 per day) and yet there was an envelope on the desk to tip housekeeping. For what? They didn't...

"We arrived at the property to find it was closed. No advanced notice. We had called the hotel several times to alert them that we would not arrive until after 8, phone message said they were busy helping other customers or had stepped away from the desk. Had to find another hotel at 8:30 on a Friday night."