"I had one of the worst travel experiences of my life at Hotel Lorenzo. I prepaid over $500 for a 3-night stay because I was traveling to Texas for an important skincare conference. After losing my wallet during my trip, I no longer had my physical credit card with me, but my room was already fully paid for in advance.
When I arrived around 10 PM, the staff refused to let me check in because they required a physical credit card for incidentals. I explained multiple times that I had nowhere else...
"I had one of the worst travel experiences of my life at Hotel Lorenzo. I prepaid over $500 for a 3-night stay because I was traveling to Texas for an important skincare conference. After losing my wallet during my trip, I no longer had my physical credit card with me, but my room was already fully paid for in advance.
When I arrived around 10 PM, the staff refused to let me check in because they required a physical credit card for incidentals. I explained multiple times that I had nowhere else...
Tenzin