"Very slow check in process. Staff not very friendly. When I called they wanted to know which terminal I was in. I'd never been the MSP airport and didn't know what a terminal was. There are two, but Alaska always comes in to terminal 1. So the operator should have told me that. However, I lucked out and didn't have to wait very long to get to the motel from the airport. It's just the the conversation was abrupt."
"Very slow check in process. Staff not very friendly. When I called they wanted to know which terminal I was in. I'd never been the MSP airport and didn't know what a terminal was. There are two, but Alaska always comes in to terminal 1. So the operator should have told me that. However, I lucked out and didn't have to wait very long to get to the motel from the airport. It's just the the conversation was abrupt."
Andrew