"Woke up with bug bites allover and found the culprit.. bed bugs! Even caught the bug and gave to front desk attendant when i checked out at 5am (bc i wasnt staying a minute longer there). Manager didnt call me until nearly 3pm- even though I was told a manager would call me at 9am when they came on duty. Expedia customer service was fabulous at helping get resolution since management wasnt handling their customer appropriately. Manager said they got the room treated that day and acted as though...
"Woke up with bug bites allover and found the culprit.. bed bugs! Even caught the bug and gave to front desk attendant when i checked out at 5am (bc i wasnt staying a minute longer there). Manager didnt call me until nearly 3pm- even though I was told a manager would call me at 9am when they came on duty. Expedia customer service was fabulous at helping get resolution since management wasnt handling their customer appropriately. Manager said they got the room treated that day and acted as though...
Kelly