"Booked this hotel last minute on Expedia after traveling all day. When we went to check-in, the staff was RUDE and tried to charge us an additional $40. He refused to rent the room to us. Expedia said it was a non-refundable room, but we spoke to the manager, and stated he would cancel our reservation and get it refunded. That was the only good thing about it! The office stunk, the staff was rude, there wasn’t even a microwave available for use, so it was blessing in disguise, but still a...
"Booked this hotel last minute on Expedia after traveling all day. When we went to check-in, the staff was RUDE and tried to charge us an additional $40. He refused to rent the room to us. Expedia said it was a non-refundable room, but we spoke to the manager, and stated he would cancel our reservation and get it refunded. That was the only good thing about it! The office stunk, the staff was rude, there wasn’t even a microwave available for use, so it was blessing in disguise, but still a...
Amanda