البحث عن فنادق بتصنيف 2 Star في كاتابانا من SAR 57

"All good but there was a confusion about breakfast. Hotel staff told me that breakfast was not included but when I booked it clearly says breakfast included. Someone the hotel.com communication with Grand hotel did not mention about free breakfast. This caused confusion and time. When sending communication to the hotel please mention about breakfast is included. This will help the process. Please clarify why this confusion. "

"WARNING! Hotels.com confirmed our stay, we paid for the accommodation, but when we arrived in the hotel, the reception said that there is NO RESERVATION in our name as they DO NOT HAVE A CONTRACT with Hotels.com and that they are fully booked. We had to find another accommodation, while money was paid to Hotels.com for no reservation service at all."