"This Hotel has an excellent location but it’s the staff that is incredible. When we arrived, having not received any notice from Expedia, the elevator was broken. We had to climb five floors of stairs with luggage. That was a terrible start to the check in. However, we were greeted by a wonderful person named Lucia who made us comfortable, gave us cold drinks and allowed us to relax and breathe. Almost immediately we felt better. Another staff member from the Dominican Republic who spoke several...
"This Hotel has an excellent location but it’s the staff that is incredible. When we arrived, having not received any notice from Expedia, the elevator was broken. We had to climb five floors of stairs with luggage. That was a terrible start to the check in. However, we were greeted by a wonderful person named Lucia who made us comfortable, gave us cold drinks and allowed us to relax and breathe. Almost immediately we felt better. Another staff member from the Dominican Republic who spoke several...