البحث عن فنادق بتصنيف 2 Star في هيجينس فيل من SAR 213

"staff told me that I had a room credit that could be used for food and beverages. upon check out, i had not been comped the credit that i was told i had by front desk staff. i later called the property and talked to the manager and told her that her staff said I had a credit for my room but had not been credited. although the mistake was on her end, she was only willing to reverse 1 $30 charge, though I had charged $90 total. completely unacceptable. thankfully i called my credit card and got...

"Our family had an amazing stay at SpringHill Suites in Kansas City. Top notch staff. Hotel was very clean and very close to a lot of nice attractions. Would highly recommend this hotel to others."

"Good"

"Clean, comfortable room, easy parking and helpful staff. Close to the interstate though and some traffic noise during the night."

"Everything was good!"

"The was clean but smells a lot of cigar. I asked to change me to another room but they said they were all book but they provided an odor refresher machine and worked perfectly. Quiet hotel and area. Nice breakfast "

"Very nice and clean hotel "

"Linens had stains and towels were rough "

"The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around..."

"The room was clean breakfast was good hot in was nice. Friendly staff"

"Closet and sofa in our rooms were broken. Worn seats in dining room."

"Our 2nd stay at this property. Nice, clean, good accommodations. Kids love the pool area and pool table room. Nice outdoor space and a walking trail behind. Workout room has good equipment and there's laundry. Friendly staff as well"