Find 2 Star Hotels in Hanover, NM from SAR 198

"The pictures on the website did not match the conditions of property. Upon entering my room it smelled of urine and the window was wide open. There was also dirty linens in the bathroom. The sore from the inside looked like it had been broken into multiple times. I asked to see another room after reporting to the office. I was given a key to preview the room and it would not open. Went back to the office and the lady went with me to the room. When she opened the door there was already a gentleman in the room and was not happy. I ended up asking for my money back and stayed at another hotel."

" Nicely renovated room. Air conditioner worked great. And i was able to park right information of my room."

"This place was a total dump…disgusting and lacking in every sense. I still can’t believe I paid $100 for that room. First off…we got 2 towels in our room that sleeps 4. So my husband went to the front desk and asked for more. The office lady said she would go find some and bring them to us. She came to our room a few minutes later and gave us 2 towels. I went to use one and luckily I didn’t just throw it around me because it had SH*T smears all over it!! Seriously, literally poop all over it. My husband was furious and brought it back to her and she had some excuse about how the dryer was broken so she grabbed some towels from a different pile than the clean towels were usually kept after drying, and she must have grabbed a towel from the “stained” pile. OMG!?!?! And that wasn’t just a stain…that was fresh sh*t. She said she’d have to go find a new towel from another room. Also, the beds were rock hard and had nothing but 1 flimsy sheet. In the morning, breakfast was supposed to be at 7 a.m. with coffee at 6 a.m. There was a line of people at the lobby doors at 7:30 of people hoping to catch some breakfast and coffee before they hit the road. There were multiple phone numbers listed on the door to call for assistance,..but none of the numbers worked or “the voicemail box was full.” You have got to be kidding me. They had a lot of really annoyed customers standing there shaking their heads. So sh*t stained towels, no breakfast, hard beds with no covers…don’t stay here. "

"Clean quiet room "

"The room was beautifully furnished and very spacious. Bathroom spotless! An amazing spot to spend the night. We regretted not to stay two nights as the hotel land and the area offers interesting things. Breakfast and dinner were excellent. "