"We stayed 4 nights.
The only time we got fresh towels was when we went to the front desk and asked for them.
When we left, every towel we had used was in a pile on the bathroom floor.
I pointed this out at checkout, the person and the counter did not apologize, just tried to explain something about a room service schedule, and would have to see who was supposed to be taking care of our room...
That is an internal issue, and has nothing to do with being accountable for the lack of guest...
"The staff was friendly, the pool was nice. Hot tub broken, breakfast was fair. My main concern was the lack of cleanliness in my room and the horrible mold smell. I’ve taken several photos of the mold and funk. I took my complaint to the front desk, the gentleman there offered to have housekeeping spray but with Lysol. He wasn’t able to offer me a different room. The walls were dirty, urine splattered near toilet, food splatter above microwave on the wall, dirt on couch cushions, separated...
"Room was clean; needs updating. We arrived an hour early and our room was not ready. That was disappointing since we had been on the road so long. We just wanted to get in to change and go to our event. Checked in during overnight hours and had to wait again because a report was pulled and front desk couldn’t bring up the system."
"The room wasn’t clean and the bathtub was filthy. I really wanted to ask for my money back. The best thing about this experience was the breakfast was free."
"No wifi. No tv. Got there No toilet paper bought my own. 1 towel. Went and bought more. Asked about tv and wifi. Told the guy it connects and goes right back off. He comes in and connects it again and tells me there all fixed. Finally got my phone to connect to TV as there is no cable. Bed is like a rock."
"The Room:
It was not clean.
Roach crawling in bathroom.
Electrical outlet did not work separate from light switch.
Curtain did not cover window well.
Shower valve did not regulate water properly."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن جرابيلاند
انتقل إلى وجهة جرابيلاند! واستمتع بالمتنزهات الطبيعية وغير ذلك الكثير.
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