"We lost our little one’s jacket worth way more than the booking cost - it got burnt while taking picture near the fire glass but more than one foot away. I can’t imagine what would have happened had the kid gone close to the fire glass. Raised it to staff for no barriers or warnings there and they didn’t do nothing, let alone compensating us for our loss. Poor attitude and poor take on issues.
Other than this issue stay was okay.
Swimming pool was the best part of the hotel."
"We lost our little one’s jacket worth way more than the booking cost - it got burnt while taking picture near the fire glass but more than one foot away. I can’t imagine what would have happened had the kid gone close to the fire glass. Raised it to staff for no barriers or warnings there and they didn’t do nothing, let alone compensating us for our loss. Poor attitude and poor take on issues.
Other than this issue stay was okay.
Swimming pool was the best part of the hotel."
Nikhil