"The room was clean but it wasn't prepare for our arrival. The check-in proccess was a mess, the reservation was not registered and there was no one to help. We called the campus security who went quickly but didn't have the information as he didn't received it from the reception staff. The location was far from the bus stops, so the walking was very long and heavy considering the luggage."
"The room was clean but it wasn't prepare for our arrival. The check-in proccess was a mess, the reservation was not registered and there was no one to help. We called the campus security who went quickly but didn't have the information as he didn't received it from the reception staff. The location was far from the bus stops, so the walking was very long and heavy considering the luggage."
Mariana