"The Gran Vía location has charm, and the price looks appealing. Unfortunately, that’s where the positives end.
We weren’t told at or before check-in about a €10 cash-only deposit for the fan remote — no air conditioning, just a fan. Arriving late with no cash meant a sweaty first night and an ATM hunt the next morning.
Three bathrooms on our floor: one had no toilet, one had an unusable shower, and the third had a broken shower. None had hooks or shelves. The building has a single lift, which...
"The Gran Vía location has charm, and the price looks appealing. Unfortunately, that’s where the positives end.
We weren’t told at or before check-in about a €10 cash-only deposit for the fan remote — no air conditioning, just a fan. Arriving late with no cash meant a sweaty first night and an ATM hunt the next morning.
Three bathrooms on our floor: one had no toilet, one had an unusable shower, and the third had a broken shower. None had hooks or shelves. The building has a single lift, which...
Cameron