Find 2 Star Hotels in Chancellor, AL from SAR 199

"A lot of work needs to be done. It isn’t ready for occupancy. "

"The staff was friendly. I was a little disappointed in the room not being too clean and they could or should try to upgrade the rooms and provide better breakfast amenities for the guests."

"The only good thing about this place was it is convenient to the gate to Fort Rucker. We had to ring a bell and wait for someone to come buzz us in so we could check in. We had a king room on the 2nd floor. It looked like someone robbed an Ikea truck and threw the furniture in that room. The "down" comforter was filthy! Thank God I had brought my own blanket and pillows. There were two towels in the bathroom, no hand towels, no wash clothes, no ice bucket, no cups, no single brew coffee maker, no hair dryer, no ironing board, no pictures on the walls!! One sad little trash can and one little bar of soap. The water was hot and the rain shower head was ok. All we could find on the TV was Gunsmoke. There was NO continental breakfast, not even coffee or juice!! The pool looks like it hasn't been cleaned or filled in years. We did see a laundry room but didn't have a need to use it. The whole property could use a good cleaning, inside and out!!"

"We didnt get the suite like we ask for .We got a room with a king bed that was so high i had to buy a step stool at walmart to get on and off it.And my husband had to help me with that.We are 68 and 72 years old and that was hard."

"Booked last minute to be close to the volleyball tournament venue that got changed last minute due to errors. Rooms had missing locks. Rooms were not cleaned or changed. The staff had to change rooms for me 3 times. Traveled with 2 daughters and we did not feel safe at all. Faucet ran yellow/brownish water. Staff was patient and understanding, but the place looked so run down. Need some updating done."