"Lovely authentic room with good air conditioning. Breakfast was very good and owners friendly and helpful … I would return. Also a great central location."
"Great location. Staff was super helpful. The place felt very homey and welcoming.
The room was good, clean, a bit on the small side, but not too bad.
Two flight of stairs before making it to the elevator, so be prepared for that."
"We stayed in a quadruple room with four single beds. Three of the beds had decent mattresses, but one bed had a horrible mattress where the springs actually stuck into your back- We notified the hotel about this and hope that they change the mattress so that no one else has a sleepless night. The breakfast was good, but not fancy. The hotel has an excellent security system so you feel safe. The area is very walkable to all of the sites And 20 minute walk to the train station. All in all other...
"The staff was incredibly helpful and kind. The two guys were really warm people so on that side, that was great. The hotel in general is a bit on the older side, but it’s still a really good hotel either way big rooms. It is budget friendly for solo travellers, and a little bit outside the “hot” popular area, so it’s calm at night, which I liked. The only thing is that the AC was pretty old and not centralized, but it was still refreshing compared to outside. But don’t expect centralized AC like...
"Air conditioning did not work and could not change room till the next day. They did supply us with a fan and an esquimo, which throws out cold air. Shower was so small that husband had to remove door. Everything else was good."
"The biggest issue was the room temperature. The room was extremely hot. There was a mini-split air conditioner on the wall, but it never cooled the room down. I would estimate it stayed around 85°F the entire time. I also think the price was much to high for a single night, especially since we didn’t have good ac.
At first, we assumed it just needed time to cool the room after we arrived. After a few hours, we went to the manager to ask if we were using the remote incorrectly. He came to the...
"Piccolo Hotel has a great location, all Florence's main attractions are just a short walk away. Room was decent, with very clean bedding. Overall, our expectations were met and Piccolo Hotel can be recommended, especially to those emphasising good location over room amenities. We cannot comment on breakfast, since we did not use it. Perhaps the owner should improve communication with customers: our two messages sent to the hotel went unanswered. That was our only objection."
"Esperanza is conveniently located near many sites and lots of good places to eat. It is especially fun to be able to say we stayed at the intersection of purgatory and inferno:) The air conditioning was OK, but being a wall unit, it did not do any dehumidification - a common drawback in European hotel rooms.
The shower had issues and only worked partially. We lived with it but were told it had been broken a while and though we were there multiple days, no effort was made to fix it during our...
"El personal muy amable, la propiedad muy bien, mientras estuvimos estaba en reparación la piscina pero nos ofrecieron la opción de acudir a una cercana, que disfrutamos mucho, nuestras cenas estuvieron geniales con la hermosa vista desde el restaurante, la verdad disfrutamos mucho nuestra estancia en un lugar tan tranquilo y lindo."
"Bel emplacement près de la gare Santa Maria Novella à Florence ! Cependant, pour faire le check-in, il faut aller dans un autre hôtel (mais qui était au moins situé sur la même rue). Un service de 24h n'est pas offert en cas de pépin. Malheureusement dans la chambre, il n'y avait pas de coffre-fort ni de petit réfrigérateur. Le lit et les oreillers étaient confortables ! Le petit déjeuner était limité, mais il était offert."
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