البحث عن فنادق بتصنيف 2 Star في بروكلاند ن SAR 237

"Great"

"Bedding was worn and stained, especially pillowcases and pillows. Had to use my own towel over the pillow to block the smell. There were hair all over the bathtub and sink and also inside pillowcase. Front desk said no one was available to clean and offered another room, which was no good since even the toilet was dirty. Had to clean sink and bathtub before bathtub before using it. Also haven’t received the refundable deposit they charged at check in after one week, and they refused to...

"There were flying insects and spiders all over the curtains and in the sink and bathroom. I have photos of these bugs all over my room. The room was dirty with footprints all over the AC unit. There was no soap, no coffee and the shower did not operate. Staff were not friendly and at times no one answered the phone. Despite telling them I was disabled, I was given one of the furthest rooms in the hotel. At checkout the hotel accepted the above and have given me a discount via Expedia. I...

"This was one of the most disappointing hotel experiences I have ever had. Upon arrival, the hotel was disorganized due to construction, but the real problems began in our room. It was dirty, the pillows smelled awful, and the refrigerator was broken. When I reported this, the front desk employee questioned my complaint and came to inspect the room as if she didn’t believe me. She claimed no other rooms were available and even questioned whether I really needed a refrigerator, despite my...