"Unfortunately, this location did not honor the official ESA documents provided for both of our dogs and insisted on charging a fee for one of them anyway. This puts them completely out of compliance with established ESA accessibility laws. To make matters worse, when we got into the room, the bed sheets literally had blood on them. Charging illegal fees while failing basic health and cleanliness standards is completely unacceptable. We will not be staying here again."
"Unfortunately, this location did not honor the official ESA documents provided for both of our dogs and insisted on charging a fee for one of them anyway. This puts them completely out of compliance with established ESA accessibility laws. To make matters worse, when we got into the room, the bed sheets literally had blood on them. Charging illegal fees while failing basic health and cleanliness standards is completely unacceptable. We will not be staying here again."
Kristina