2/10 سيّئ للغاية
Jenna W
مسافر برفقة العائلة
٢٠٢٥ يونيو ٩
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
This is my 4th time staying at this hotel. It seems like the property is just going downhill each year. I definitely won’t be back after this trip. Last year the issue was I booked a king size bed for a higher rate when booking but was given a queen size bed for the price of a king. My partner’s hit his foot on the metal rails due to the mattress being too small for the rails when we told front desk about the issue nothing was done just an ok we will look at it statement... This year there was no hot water. We called down to the front desk twice and we got told to run the bathroom sink water and shower at the same time and it would heat up! Ummmm huh? It took hours for house keeping to bring us new towels and wash cloths. The on site laundry room only had one washer that was supposed to be functional but it wasn’t. What a surprise. It didn’t wash the clothes or drain properly. When we told front desk there was nothing said just an ok. They offered nothing to help solve the issue or accommodate us for the trouble. At breakfast the water had rust and dirt at the bottom of it. For almost $300 a night I expected much more. I only had a two night stay so my family just tried to make the most of it. I don’t recommend anyone staying here. There was also an incident where the fire alarm went off but it wasn’t very audible until we opened the door. It ended up being nothing serious but we didn’t know until going down to the lobby.
Jenna W
أقام ليلتين (2) في شهر يونيو عام 2025