2/10
I called ahead and inquired as to early chec-in which I was informed I could check-in at any time if a room was available and it would be $20. At the time of check-in I was told I could check-in early after 8:00 am for free, but if I did it earlier, it would be $56. Since it was close to 8:00 am I waited. At 8:00 am I went back to the front desk, and there was another employee there. I was told I couldn’t check-in until after 9:00 am and it would be $20. I explained the situation and the information I was given. The amount of inconsistencies didn’t sit right with me. Later that night I requested an additional towel and wash cloth. When I called housekeeping I was told they ran out of wash cloths and towels, and had no more. My husband went the next morning down to the front desk and asked, which they provided him with one towel and said they don’t have wash cloths. Then later on in the evening the toilet wasn’t working. The tank wouldn’t fill up, and wouldn’t flush. I called housekeeping and the front desk with there being no answer. Lastly, the entire floor we were on was extremely noisy with people yelling at each other in the hallway and kids running up and down the hall. The room next to us seemed to be only children, which they were yelling and screaming from 11:00 pm until well after 2:15 am. I would not recommend this hotel to anyone. I’ve never had such a horrible experience at a hotel before.
Dara
أقام ليلة واحدة (1) في شهر يونيو عام 2025