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"Clean convenient helpful staff"

"Stunning view and so clean, up to date. Friendly staff. "

"My stay was absolutely perfect! I will definitely come back again in Winter. "

"Very nice and friendly staff also fabulous food at restaurant"

"Great location. Went with family and booked 3 rooms. The Mediterranean buffet was excellent. Convenient and walkable to shopping. Just had one encounter with one staff who gave me a hard time a day after we checked in questioning me about all 3 reservations I made which I already detailed in an email to them prior to our arrival. "

"Always the very best service - the staff make you feel like home! The front desk manager, Robert, has been making me feel welcome since my first trip there in 2022. My wife loves the fragrance of the hotel. Thanks Falkensteiner! "

"A wonderful hotel in a picturesque setting. Would stay again. Parking was not the easiest"

"We had a beautiful long weekend, exceptional staff and massage, and enjoyed the location of the hotel with direct access to the panoramic walking/hiking paths - to town & the waterfall or Bad Hofgastein. Can absolutely recommend!"

"My stay at the hotel was nothing short of exceptional, thanks to the outstanding hospitality and first-class dining service I experienced. The staff went above and beyond to ensure every need was met with warmth and professionalism, making me feel truly valued. The restaurant’s food was phenomenal, with every dish prepared to perfection, offering a delightful culinary experience that rivaled top-tier establishments. A special shout-out to the manager, David Messina, whose personal attention to each guest was remarkable—he took the time to connect with everyone, ensuring we all felt welcomed and appreciated. I can’t wait to return! "