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"Very considerate after letting them know that my brother had passed away…thank you for your compassion "

"We loved the stay and enjoyed the hotel amenities. The staff were very friendly and helpful."

"Amazing staff, amazing hotel and beautiful country "

"Nice customer service Good food Great view Family oriented "

"This hotel is great and the breakfast and cleanliness are excellent. My only observations are that it would be great to have service around the pool and the storage space in the rooms definitely needs to be looked as, most of our clothes had to stay in piles on the floor. With that said I could go back to the hotel"

"Great staff, great hotel for families. Can recommend. Very good buffet (better than theme restaurants). Easy to get sun bed. Plenty of things to do in a family vacation (free rental of pedal boat, men"

"We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner. Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future."

"Beautiful hotel, staff are so friendly and helpful. Facilities great, hotel feel is laid back and luxurious but not fussy. Very clean and beautifully kept grounds. Location is great 30 minute walk to beautiful little town Panormo which has plenty restaurants, bars and a few shops. 30 minute drive into the city of Rethymno. I highly recommend this hotel for a relaxed base to explore Crete, we stayed for 1 week and felt we could have easily stayed another few days. "

"Beautiful hotel and service was fantastic in every part of the hotel except for the buffet. There were a lot of staff but always had to call someone to the table to either get a drink or set the table. Also, ordered drinks that never came. This happened on multiple occasions. Other than that, the hotel service was impeccable. I would highly recommend. "