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"Great Lake views with space room for the family of 4. The breakfast buffet was also excellent! The offered free bikes to cycle around the lake. They also have lots of entertainments for kids. It’s definitely a good resort for family vacation. "

"Staff makes this property amazing - that are quick to respond to any questions or issues. Stayed on the 7th floor, great for views. "

"A truly elegant property with an incredibly gracious staff — we were treated like royalty from the moment we checked in. The view of Sun Moon Lake from our suite (3F), overlooking the resort’s beautiful 60-meter pool, was absolutely spectacular. There are beautiful hardwood floors throughout the room and the property, made from some of the most expensive wood in Taiwan, and as a technical clarification, the bed in our room was unquestionably a King, not the Queen listed in Expedia. We actually extended our stay for a fourth night and really enjoyed our time on Sun Moon Lake. We very highly recommend both Sun Moon Lake and The Lalu!"

"Excellent service from all staff. Had a very comfortable and relaxing stay"

"Food selection was great. The hotel provided transportation from the visitor center and train station to the hotel and its easy to schedule. Highly recommend this hotel when you visit this area."

"Great service"

"飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景"

"all good"

"I loved our family room with the loft; very clean and cozy and we had our own balcony with a beautiful view of the tea plantation. The hot pot restaurant was amazing with delicious fresh veggies and was a lovely way to end the day after hiking in the misty forest. The view of sunset from the hot pot restaurant was absolutely stunning! My only reservation would be for elderly travelers as there are stairs and some steep pathways- they would need some assistance with luggage and walking. Breakfast was delicious! I’m so grateful we stayed here. Thank you! "